Frequently Asked Questions
We’re here to help you feel confident, informed, and supported.
What types of services do you offer?
At My Wellness Journee, we provide a range of therapy and psychiatric services tailored to your needs. Our specialties include treatment for depression, anxiety, OCD, PTSD, ADHD, mood disorders, grief, LGBTQ+ care, insomnia, and child mental health. We offer individual therapy, family counseling, medication management, and trauma-informed care to support your wellness journey.Do you accept insurance?
Yes, we accept most major insurance plans, including Aetna, UnitedHealthcare, Cigna, Medicaid, and others. For those without insurance, we offer affordable self-pay options and sliding-scale pricing based on financial need, ensuring that everyone has access to the care they deserve.How do I schedule an appointment?
Scheduling an appointment is easy! You can book online through our website, call our office at (877) 910-0624, or fill out the contact form available on our site. We’re here to assist you every step of the way.What should I expect during my first visit?
During your first visit, you can expect a warm and welcoming environment. Your provider will take the time to understand your concerns, discuss your history, and work with you to create a personalized treatment plan. We prioritize your comfort and confidentiality.What ages do you serve?
We support individuals of all ages—children, teens, adults, and older adults. Our child and teen services are tailored for developmental needs and family involvement.
What should I expect during my first visit?
Your first visit is a chance for us to get to know you. You’ll meet with a provider to discuss your current challenges, goals, and medical history. From there, we’ll recommend a personalized care plan designed just for you.
Do you prescribe medication?
Yes. Our licensed medical providers, including psychiatrists and nurse practitioners, offer medication evaluations and ongoing medication management as part of your treatment plan if appropriate.
Is my information kept confidential?
Absolutely. We are fully HIPAA-compliant, and all communication, forms, and sessions are kept private and secure.
How soon can I get an appointment?
We strive to see new patients within 3–5 business days. For urgent needs, we offer quicker availability and 24/7 telehealth support for active clients.
Can I switch providers if I don’t feel like it's a good fit?
Yes, your comfort and trust are our priority. If you feel that another provider may better suit your needs, we’re happy to help you make a switch—no questions asked.
Need More Help?
If you have any other questions or need further assistance, don’t hesitate to reach out. We’re here to support you on your wellness journey.
